GoonExpress (“GOON”) is committed to offering you a secure and fair trading platform. To support this commitment, this user agreement and other relevant policies are formulated to set out the complete terms and conditions of service that govern your access to and use of our website and service and state our expectations of users and protection measures, which supersedes any prior written or oral agreements on the same subject matter.
Please read this Agreement carefully before clicking “Agree” in the registration process. Please read carefully and fully understand all terms, especially the clauses for disclaimer or limitation of liability, applicable law, and dispute resolution. The clauses for disclaimer or limitation of liability are in bold and underlined and you shall read them carefully. If you have any questions about the agreement, you can consult GoonExpress agents.
You agree to accept all terms, conditions, policies, and statements set forth on or in the GoonExpress website if you choose to use the services offered by GOON including all information, data, and products from this Site and the application. By registering on our website or purchasing from us, you are using our “Services” and agree to comply with the following terms and conditions, including other terms, conditions, and policies referenced by hyperlinks. These Terms of Use apply to all users of the site, including but not limited to visitors, suppliers, users, merchants, or content providers. Please read these Terms of Use carefully before visiting or using our website and applications. You agree to comply with these terms of use when accessing or using any parts of our website and application. If you do not agree to any terms of this agreement, you may not be able to access the site or applications or use any services. Your acceptance is expressly limited to these terms of use if they are deemed to be an offer.
Any new features or tools added to the current site and the application should also be subject to the User Agreement. You can view the latest version of the “User Agreement” on this page at any time. We reserve the right to update, change or replace any parts of the agreement by posting updates or changes on the site. You are responsible for regularly checking the changes to this page, and GOON will notify you of the revision of the terms by email or announcement on our website. You accept any changes when you continue to use GOON Services and application or visit our website after any changes have been published.
Given the multiple language versions of this agreement and other supplementary agreements, the English version shall prevail and share a larger portion of the legal effect in case of different understandings or interpretations of the terms and conditions of this agreement.
By signing up for a GOON account (as defined in section III) or by using any GOON Services (as defined below), you voluntarily agree to be bound by the following terms and conditions (“the agreement”) as a GOON user. If you do not agree to the agreement or any of its terms and conditions, you shall immediately stop the registration process.
Due to the rapid development of the Internet, the terms and conditions outlined in this agreement between you and GOON cannot fully list and cover all the rights and obligations of you and GOON, nor can the existing agreement fully meet the needs of future development. Therefore, the legal statement, privacy policy, rules, and dispute policy of GOON shall be deemed as supplementary agreements to this agreement, which shall be inseparable from this agreement and have the same legal effect. You agree to the above supplementary agreements if you use GOON services.
I. Definitions 
1.
We: refer to GOON, GOON Company, GOON platform, GOONEXPRESS website, etc.
2.
GOON Services, services: refer to the services provided by GOON to you through the Website, email and other platforms based on the Internet (including new forms of service emerging based on technological development in the future).
3.
GOON Rules: refer to all rules published by GOON via the website, email, etc., including but not limited to this term of use, dispute policy, applicable law, disclaimer, etc.
4.
GOON User, user, you: refer to any natural person, legal person or other unincorporated organization who legally registers through GOON and agrees to all terms of the agreement and other supplementary agreements.
5.
GOON account: refers to the account legally registered by GOON user through GOON.
6.
Singular: the singular includes the plural and vice versa.
7.
Devices: refer to mobile phones, PCs or other devices accessing the GOONEXPRESS.
8.
Personal data: the information needed to register on GOON, browse GOON or use GOON Services, and the personal data generated.
9.
Service Provider: a third party company or individual providing services on behalf of GOON Company.
10.
Third Party Service Provider, GOON Partner: any natural person, legal person or unincorporated organization other than GOON Company that provides services or software, or sells goods.
11.
Usage Data: the data automatically generated by browsing the web page or using the service.
II. General Provisions
1.
You confirm that before you start to register with GOON or use GOON services, you have the civil conduct required by the British Code and other relevant laws (or the civil conduct capacity required by your country. Either one is sufficient). Otherwise, you should immediately terminate your registration or stop using GOON.
2.
You agree to comply with all applicable laws and regulations, agreements and policies when using the Website and services to access GoonExpress or use GOON Services.
3.
You have carefully read and agree to GOON’s Privacy Policy, which governs the protection and usage of your personal information collected and stored by GOON and its affiliates. You agree to accept all terms of the Privacy Policy and agree that GOON can access, use, disclose and share your personal information in accordance with the Privacy Policy.
4.
All contents, materials and information you obtain from GoonExpress website shall be used only for the purposes permitted by GOON website. You shall not use the abovementioned matter for any other purposes not expressly permitted by GOON or other illegal purposes.
5.
You are allowed to access the content, products or services provided by third-party websites through hyperlinks (text links, banners, channels or other forms), APIs or other means. Please read the terms or privacy policies of such sites before using them. You shall understand that GOON Company neither has control over such third-party websites nor monitors such websites. Therefore, GOON takes no responsibility for any content, products, or services provided on such websites.
6.
You shall not take any actions that may damage the integrity of computer systems or networks of GOON Company, or access to such computer systems or networks without authorization.
7.
You shall not impair the integrity of the feedback system of GOON Company, such as leaving positive feedback for your own account through a third party or by a secondary user ID, or leaving unproven negative feedback for other users.
8.
You shall confirm that the headings and index keywords set forth in the terms of this Agreement are only for the purpose of helping you understand the subject matter expressed in the Agreement and shall not affect or limit the meaning and interpretation of the Agreement. You shall read the specific expressions of the agreement carefully in order to protect your own rights and interests.
9.
GOON Company and the User are independent contractors, and none of the terms hereof shall be deemed to be the agent, partnership, joint venture partner, employee-employer or franchisee – franchisee relationship of either party to the other party.
10.
If any provision of the agreement is held invalid or unenforceable by a court decision, statute, rule or otherwise, such provision shall be deleted and the remaining provisions shall remain effective and enforceable.
11.
Failure to exercise or delay in exercising any right under the agreement, shall not constitute a waiver of such right by GOON Company.
12.
GOON Company reserves the right to assign the Agreement (including all rights, titles, interests, obligations and responsibilities in the Agreement) to any person or entity (including any affiliate of GOON Company). You may not assign all or any part of the Agreement to any person or entity.
13.
Your offering of any benefits in kind, cash, cash equivalents, labor services, tourism, etc. whose value is clearly beyond the scope of normal business negotiation offered to the employees and consultants of GOON and/or its affiliated companies may be deemed commercial bribery. In such case, GOON may immediately terminate all cooperation with you and collect liquidated damages and/or compensation from you. These amounts are calculated based on the economic loss and goodwill loss suffered by GOON due to your bribery.
14.
Before placing an order on GOON, you are obliged to read the product details on GOON carefully, and make a judgment based on your own risk tolerance. The important risks of dropshipping are as follows:
(1)
Quality, safety, health, environmental protection, labeling, and other standards or technical specifications of the place of origin (mainly UK) of certain dropshipping products may be different from, inconsistent with, or even in conflict with the standards of your country, therefore you must identify and bear the relevant risks.
(2)
Certain products are directly purchased from the People’s Republic of UK and may not have the language label of your country.
(3)
Certain dropshipping products do not infringe the relevant intellectual property rights of the People’s Republic of UK. However, due to the regional factors of intellectual property rights, they may infringe the relevant intellectual property rights of your country. You must identify by yourself and give up the right to claim compensation from GOON.
15.
Due to the limitation of factory production, trending products and peak season, GOON may have a long processing time and procurement cycle of certain products. In such case, GOON Agent will actively negotiate with you before refund or other agreed actions can be carried out upon mutual agreement.
III. GoonExpress Account
1.
You confirm that before you start to register with GOON or use GOON services, you have the civil conduct required by the British Code and other relevant laws (or the civil conduct capacity required by your country. Either one is sufficient).
2.
An account will be generated for you after successful registration. The ownership of the account belongs to us, and you only have the right to use the account during the valid period of the agreement. Without our consent, your account is for your own use only, while information or control of your account shall not be transferred, donated, lent, sold, authorized or leased to a third party or jointly controlled and used by a third party.
3.
Necessary information including but not limited to a user name, your name, email, country, contact information, delivery address, bank account, etc. should be provided during your registration or use of the GOON account. You must ensure that the information you fill in and provide is true, accurate and complete. Otherwise, your account may be restricted or terminated. You are accountable for any liability or loss for providing untruthful, inaccurate or incomplete information.
4.
After registration of your account, GOON has the right to decide whether we will offer services to you based on the authenticity, accuracy and completeness of the information you provide and whether it conforms to other conditions of the Agreement. You shall update in time for any changes of the information provided by you during the use of your account.
5.
The account may be compatible with other websites or applications operated by GOON and our affiliates, or third party platforms of our partners and so forth. When logging in with your account and using certain services, you shall also comply with the relevant service agreement in addition to the provisions of this Agreement.
6.
The account password is for your own security protection. You are responsible for keeping information including the user name, password of the account. Otherwise, you will be fully accountable for any legal liability caused by such matters. You shall not share, or allow others to use your account, ID or password. Any logging activity of your account will be considered as your own operation, and the record data generated by the operation are valid credentials for your behavior.
7.
GOON will encrypt your password and take other security measures to ensure that your information will not be lost, misused or altered. However, please be aware that despite our best efforts, no security measures are perfect or impenetrable. Please properly protect your personal information, and do not provide it to others unless you have to.
8.
If you find that your personal information has been leaked, especially the user name and password, please contact us immediately so that we can take appropriate measures.
9.
If you find any unauthorized uses of your password or accounts, and any other violations of the user account security, you shall immediately notify GOON, but you fully understand that GOON needs reasonable time to take actions against any of your requests and any actions taken by GOON at your requests may not avoid or prevent the formation or expansion of the consequences. GOON is not liable except for statutory faults.
10.
You agree that all activities occurring under your account (including but not limited to publishing any company or product information, clicking to accept any other agreement or rule, subscribing to or paying for any service, sending E-mail or SMS by an email account) will be deemed to be authorized by you.
11.
You shall admit that the use of your account by multiple users other than your business entity (“Multiple Uses”) may cause irreparable harm to GOON or other users. GOON shall not make any compensation for your loss or damage (including but not limited to loss of profits) due to your multiple uses; GOON shall have the right to claim compensation from you, and unilaterally suspend or terminate your account without any liability if your multiple uses cause losses to GOON or other users.
12.
You shall admit that GOON has the right to unilaterally suspend or terminate your account and reserves the right to claim compensation from you if your behavior brings negative impacts on GOON, including but not limited to: a. Publishing untrue statements on GOON or other platforms or websites; b. Open disputes on related third-party platforms such as Stripe and PayPal without negotiation with GOON.
13.
Your personal information and account information will be stored and encrypted by GOON under your authorization. Please refer to the Private Policy for full details.
14.
You agree to allow GOON to send, display, promote, or send information (both commercial and non-commercial) to you from GOON or third-party advertisers in accordance with laws and regulations while using our services. You can configure the relevant settings to turn on/off or reduce the display of relevant types of ads or push notifications if you are not interested in receiving such ads or notifications.
15.
Payment methods supported by GOON include GOON Wallet, credit card, PayPal, Stripe, Payoneer, etc.
16.
According to GOON’s data analysis and experience, GOON may take security measures such as limiting login if GOON believes that your account has abnormal activities.
17.
Your account will be terminated immediately if you have any forms of verbal or written abuse (including abusive or retaliatory threats) towards any GOON user, GOON employee, or GOON member.